About Us

Primal Technologies is a leading provider of Converged Billing and Value Added Services for mobile, landline and cable operators. Some of the services developed by Primal are: Converged Prepaid Visual Voice Mail, SMSC, IP-SM-GW, MMS Server, Broadcast Manager, EIR, PCRF, and OTA. In addition, Primal Technologies also provides custom services for telecom operators.

Primal Technologies continues to push the envelope in 2017 and 2018 with integrated component solutions serving many different types of networks while reducing costs and simultaneously assisting operators to maintain their competitiveness with a continuing set of new features together with support for VoLTE, IMS and other network architectures.

Primal Technologies provides a comprehensive set of screens to allow the operator to add and manage their subscribers, perform customer care, and develop promotions.

A enriched set of subscriber self-care web screens and USSD menus with an integrated voice response are included so that subscribers can review their account balance and charges, recharge their account, subscribe to various packages and add-ons, administer their features, and review their voice messages.

All Primal services can be deployed on a Network Function Virtualization (NFV) architecture, either on a customer's private cloud, the public cloud (e.g. Amazon web services, other hosting provider) or on the Primal Technologies cloud. All three options provide unprecedented scalability and ease of manageability.

Over the past 20 years Primal has been to many trade shows and events around the world. A strong passionate team striving to make it better than yesterday and not accepting status quo when a better option exists. Primal Technologies is excited to continue to push the industry to the next level in the next 20 years.

Primal Technologies Evolution

Primal Technologies has utilized its extensive industry experience in both the Telecom Engineering and Information Technology since its inception in 1997. The result is that service providers can offer and evolve innovative services in their market at a competitive price.

Primal Services operate with the many of today’s signaling interfaces. These interfaces include: TCAP, ISUP, MF, PRI, SIP, DIAMETER, SIGTRAN and VoIP. Primal Services operates within an open or private IP environment allowing the service provider to deploy the solution in a narrow or wide geographical configuration without compromising system security.

Our Market

A value-added service (VAS) is a popular telecommunications industry term for non-core services, or, in short, all services beyond standard voice calls and fax transmissions. However, it can be used in any service industry, for services available at little or no cost, to promote their primary business.

In the telecommunications industry, on a conceptual level, value-added services add value to the standard service offering, spurring subscribers to use their phone more and allowing the operator to drive up their ARPU. For mobile phones, technologies like SMS, MMS and data access were historically usually considered value-added services, but in recent years SMS, MMS and data access have more and more become core services, and VAS therefore has begun to exclude those services.

Mobile VAS services can be categorized into:

  • • Consumer behavior VAS
  • • Network VAS
  • • Enterprise VAS

A distinction may also be made between standard (peer-to-peer) content and premium-charged content. These are called mobile value-added services (MVAS), which are often simply referred to as VAS.

Value-added services are supplied either in-house by the mobile network operator themselves or by a third-party value-added service provider (VASP), also known as a content provider (CP) such as All Headline News or Reuters.

VASPs typically connect to the operator using protocols like Short message peer-to-peer protocol (SMPP), connecting either directly to the short message service centre (SMSC) or, increasingly, to a messaging gateway that gives the operator better control of the content.

Primal Technologies has been providing value added services to the telecom industry for 20+ years in the Caribbean, Canada, USA, and Pacific Rim. Over the years regional and national greenfield deployments have grown due to deregulation by many governments around the world. Primal will continue to evolve our products into the cloud as the shift is to centralized applications and services that cross borders and boundaries.

Our Team

About us

Primal Technologies is a leading provider of Converged Billing and Value Added Services for mobile, landline and cable operators.

As successful as we have been in the past 20 years Primal Technologies is excited to continue to push the industry to the next level for the next 20 years.