In This Issue
Primal Technologies will be closed for the Holidays on December 24, 2014
and re-open on January 5, 2015.
Emergency Technical Support is available by dialing
by contacting your Account Manager
Smart Phone Access to Visual Voice Mail
Wireless operators recognize that the ability to offer the most popular smart phone models is the cornerstone of a successful strategy. Primal Technologies allows wireless operators to continue to leverage this strategy with the ability to offer iPhone and Android Visual Voicemail to their subscribers with complete provisioning control to either bundle the Visual Voicemail feature into an existing services bundle, or offer it as an "add-on" feature.
Primal Technologies includes a Visual Voicemail client for Android phones, or alternatively supports the native Apple iPhone client. In this way, the subscriber can more intuitively retrieve, listen, and manage their voice messages from their Visual Voicemail client. The Primal Android Visual Voicemail client can also be further customized for branding purposes. For wireless operators with other Primal VAS, the Android client also allows subscribers the convenience to further engage with these services at the wireless operator's discretion (e.g. display the converged balance, buckets, expiration date, and rate plan).
Since Primal Technologies also supports voicemail for cable and landline operators, these same operators can use the Primal Android client to allow their subscribers to view and manage their voice messages, and fax messages alike.
- Customer Self Care
- DTMF Access to Voice Messages
- WWW Access to Voice & Fax Messages
- Auto Forward of Voice to Email (MP3)
- Auto Forward of Faxes to Email (PDF)
- Voice-to-Text via Smart Phone
- Voice-to-Text via Email
- Outbound Calling
- One Key Call Return
- Time of Day Greeting
- MWI via SMPP or SMS
- Smart Phone Access to Message Store (Android/Apple/Windows 8)
- MMS Access to Voice Messages
Primal Technologies on The Cloud
The Primal Cloud allows small to medium wireless carriers to provide enhanced value applications with a simple VPN connection from the carrier network. With Primal Cloud, the telecom service provider simply connects their MSC, HLR or Soft switch to the Primal Open Services Platform (OSP) via IP. SMS, MMS, Voice Mail, EIR, and IN Prepaid are now managed from the Primal Skynet GUI to easily and effectively support their subscirbers.
Primal Cloud CPU, memory and database resources are allocated seamlessly to the network based on subscriber and call usage with on-demand delivery of IT resources. Protocols supported by the Primal Technologies Cloud include RTP, SIP, DIAMETER, MAP, SMPP, HTTP XML, IS826, and CAMEL.
OSP Training in 2015
Feedback has shown that the OSP training course initiative Primal introduced in 2010 is of great value to both our customers and Primal staff, and therefore we are continuing the training in 2015.
The Primal OSP course consists of training sessions that allow new and old customers to work with Primal Engineers, Developers and other customers to better understand the detailed operational workings of the OSP. The course is offered to all Primal customers on a quarterly basis over two days at our corporate office.
OSP Training dates for 2015 are:
- Introduction to the Primal OSP
- Hardware/Network Overview
- Reboot and Backup Procedures
- Oracle Database Overview
- Skylight Overview
- Applications: Visual Voice Mail, Prepaid, EIR, SMSC, MMS, Subscriber WWW Self-Care, OTA, OCS Data, SIP/SS7
Upcoming Telecom Conferences in 2015
- Q1: Mar 31 - Apr 1
- Q2: Jun 16 - 17
- Q3: Sep 22 - 23
- Q4: Dec 8 - 9
Come meet Primal Technologies at the following conferences to discuss some of the latest Primal products and features, including Primal EIR and Primal Cloud:
||Jan 4 - 6, 2015
||2015 Wireles Symposium, Las Vegas, Nevada
||March 2 - 5, 2015
||GSMA Mobile World Congress, Barcelona, Spain
||March 24 - 27, 2015
||CCA Global EXPO, Atlanta, GA
To arrange a time to meet with Primal Technologies at any of these conferences, please contact your Account Manager or our corporate office.