In This Issue
Primal Technologies will be closed for the Holidays on December 24, 2013
and re-open on January 3, 2014.
Emergency Technical Support is available by dialing
by contacting your Account Manager
Smart Phone Access to Visual Voice Mail
Wireless operators recognize that the ability to offer the most popular smart phone models is the cornerstone of a successful strategy. Primal Technologies allows wireless operators to continue to leverage this strategy with the ability to offer iPhone and Android Visual Voicemail to their subscribers with complete provisioning control to either bundle the Visual Voicemail feature into an existing services bundle, or offer it as an "add-on" feature.
Primal Technologies includes a Visual Voicemail client for Android phones, or alternatively supports the native Apple iPhone client. In this way, the subscriber can more intuitively retrieve, listen, and manage their voice messages from their Visual Voicemail client. The Primal Android Visual Voicemail client can also be further customized for branding purposes. For wireless operators with other Primal VAS, the Android client also allows subscribers the convenience to further engage with these services at the wireless operator's discretion (e.g. display the converged balance, buckets, expiration date, and rate plan).
Since Primal Technologies also supports voicemail for cable and landline operators, these same operators can use the Primal Android client to allow their subscribers to view and manage their voice messages, and fax messages alike.
Primal Technologies is focused on making advanced services highly available and profitable for telecom providers worldwide. The Primal Open Services Platform (OSP) is the industry's most open, flexible and scalable platform. Primal Technologies continues to be the leading developer of "best of class" telecom applications for WSPs, ILECS, and VoIP service providers. In 2014, Primal Technologies will continue to enhance Visual Voice Mail experience with additional features.
- Customer Self Care
- DTMF Access to Voice Messages
- WWW Access to Voice & Fax Messages
- Auto Forward of Voice to Email (MP3)
- Auto Forward of Faxes to Email (PDF)
- Voice-to-Text via Smart Phone
- Voice-to-Text via Email
- Outbound Calling
- One Key Call Return
- Time of Day Greeting
- MWI via SMPP or SMS
- Smart Phone Access to Message Store (Android/Apple/Windows 8)
- MMS Access to Voice Messages
Equipment Identity Register (EIR)
As the sophistication and price of various smart phone models has increased in recent years, various industry reports suggest that cell phone theft now accounts for approximately 30 to 40 per cent of all crime in many major cities. As such, many regulators, industry associations, and individual wireless operators have already started to address this serious problem.
The Primal Technologies Equipment Identity Register (EIR) assists the wireless operator by either allowing a GSM cell phone or LTE device to attach or not depending on whether it has been reported lost/stolen, or is otherwise suspicious. Therefore, when "would-be" thieves realize that stolen handsets cannot be used on a wireless network this becomes a major deterrent for cell phone theft. The Primal Technologies EIR also includes the ability to black-list any phones that may have been lost/stolen during shipping or from store inventory.
The Primal EIR incorporates additional benefits for the wireless operator including an interface with the GSMA Central EIR (e.g. Prevent Lost/Stolen handsets from being used on other wireless operator networks), and IMSI tracking.
Primal Technologies On The Cloud
The Primal Cloud allows small to medium wireless carriers to provide enhanced value applications with a simple VPN connection from the carrier network. With Primal Cloud, the telecom service provider simply connects their MSC, HLR or Soft switch to the Primal Open Services Platform (OSP) via IP. SMS, MMS, Voice Mail, EIR, and IN Prepaid are now managed from the Primal Skynet GUI to easily and effectively support their subscirbers.
Primal Cloud CPU, memory and database resources are allocated seamlessly to the network based on subscriber and call usage with on-demand delivery of IT resources. Protocols supported by the Primal Technologies Cloud include RTP, SIP, DIAMETER, MAP, SMPP, HTTP XML, IS826, and CAMEL.
OSP Training in 2014
Feedback has shown that the OSP training course initiative Primal introduced in 2010 is of great value to both our customers and Primal staff, and therefore we are continuing the training in 2014.
The Primal OSP course consists of training sessions that allow new and old customers to work with Primal Engineers, Developers and other customers to better understand the detailed operational workings of the OSP. The course is offered to all Primal customers on a quarterly basis over two days at our corporate office.
OSP Training dates for 2014 are:
- Introduction to the Primal OSP
- Hardware/Network Overview
- Reboot and Backup Procedures
- Oracle Database Overview
- Skylight Overview
- Applications: Visual Voice Mail, Prepaid, EIR, SMSC, MMS, Subscriber WWW Self-Care, OTA, OCS Data, SIP/SS7
Upcoming Telecom Conferences in 2014
- Q2: Apr 1 - 2
- Q3: Sep 23 - 24
- Q4: Dec 9 - 10
Come meet Primal Technologies at the following conferences to discuss some of the latest Primal products and features, including Primal EIR and Primal Cloud:
||Jan 5 - 7
||NTCA Wireless Symposium, Las Vegas, NV
||Feb 24 - 27
||GSMA Mobile World Congress, Barcelona, Spain
||Mar 25 - 28
||CCA Competitive Carriers Global EXPO, San Antonio, TX
||Aug 10 - 12
||CANTO's 30th Annual Conference & Trade Exhibition, Bahamas
||Sep 9 - 11
||CTIA Wireless, Las Vegas, NV
To arrange a time to meet with Primal Technologies at any of these conferences, please contact your Account Manager or our corporate office.