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In This Issue
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Please note:
Primal Technologies will be closed the week of Dec 26, 2011 and re-open on Jan 2, 2012.
Emergency Technical Support is available by dialing
416-548-3376 or
by contacting your Account Manager
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Smart Phone Access to Visual Voice Mail
Utilizing open standards, Smart Phone users will be capable of accessing the Primal OSP to manage their voice mail account similar to the subscriber experience via the WWW. Starting with Android & iPhone in the 1st quarter of 2012, subscribers can download the VVM application from the Android Market or Apple Store and automatically connect to the Primal OSP for the Visual Voice Mail experience.
Primal Technologies is focused on making advanced services highly available and profitable for telecom providers worldwide. The Primal Open Services Platform (OSP) is the industry's most open, flexible and scalable platform. Primal Technologies continues to be the leading developer of "best of class" telecom applications for WSPs, ILECS, and VoIP service providers. In 2012 and 2013 Primal will continue to add more additional features to the Visual Voice Mail experience.
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VVM Features
- Customer Self Care
- DTMF Access to Voice Messages
- WWW Access to Voice & Fax Messages
- Auto Forward of Voice to Email (MP3)
- Auto Forward of Faxes to Email (PDF)
- Voice-to-Text via Smart Phone
- Voice-to-Text via Email
- Outbound Calling
- One Key Call Return
- Time of Day Greeting
- MWI via SMPP or SMS
- Smart Phone Access to Message Store (Android/Apple/Windows)
- MMS Access to Voice Messages
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Telecom Conferences in the 1st Half of 2012
Come meet Primal Technologies at the following conferences to discuss some of the latest Primal products and features including Visual Voicemail and Data Rating:
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Jan 11 - 12 |
NTCA Wireless Symposium, New Orleans, LA |
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Jan 15 - 18 |
PCT '12, Honolulu, HI |
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Feb 27 - Mar 1 |
GSMA Mobile World Congress, Barcelona, Spain |
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Mar 28 - 30 |
RCA Competitive Carriers Global Expo, Orlando, FL |
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May 8 - 10 |
CTIA, New Orleans, LA |
To arrange a time to meet with Primal Technologies at any of these conferences, please contact your Account Manager or our corporate office.
Training in 2012
Feedback has shown that the OSP training course initiative Primal introduced in 2010 is of great value to both our customers and Primal staff, and we will continue the training in 2012.
The Primal OSP course consists of training sessions that allow new and old customers to work with Primal Engineers, Developers and other customers to better understand the detailed operation workings of the OSP. The course is offered to all Primal customers on a quarterly basis over two days at our corporate office.
Topics include:
- Introduction to the Primal OSP
- Hardware/Network Overview
- Reboot and Backup Procedures
- Oracle Database Overview
- Skylight Overview
- Applications: Voice Mail, Prepaid, SMSC, MMS, Subscriber WWW Self-Care, OTA, SIP/SS7
OSP Training dates for 2012 are:
- Q1: Mar 6 - 7
- Q2: May 15 - 16
- Q3: Sep 11 - 12
- Q4: Dec 11 - 12
If you believe it would be beneficial for your team to take advantage of this opportunity for OSP training, please contact your Account Manager or our corporate office.
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Upcoming Events
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2012 Wireless Symposium
New Orleans, LA
January 11 - 12, 2012
PTC'12 Conference
Honolulu, HI
January 15 - 18, 2012
GSMA Mobile World Congress
Barcelona, Spain
February 27 - March 1, 2012
RCA 2012 Spring Expo
Orlando, FL
March 28 - 30, 2012
CTIA 2012 Wireless
New Orleans, LA
May 8 - 10, 2012
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