October 1999

AirTouch Cellular will launch Calling Party Pays service first in Colorado, followed by rollouts in all of its service areas. The product will address several problems carriers experience with CPP service, including high costs to subscribers, billing of untraceable calls to a customer and caller notification of increased charges, said Jonathon Marshall, spokesman for AirTouch. The CPP service utilizes technology from Primal Technologies and Lucent Technologies.

June 1999

Primal Technologies announces another successful launch of a Primal Service Node (PSN) application. Clearnet PCS, Inc. has deployed the PSN Voice Response Unit (VRU) nationally to provide the client interface for Clearnet’s "Say When" service. The PSN VRU is a carrier grade system with WWW Access, SS7 interconnection and many other enhanced features not found on traditional IVRs. For more, information click on Primal's Press Release.

May 1999

Primal Technologies has opened a new office at 2570 Matheson Blvd in Mississauga Ontario. The new office complex was chosen to allow Primal to centralize the Development and Technical Support teams.

February 1999

Burke Communications (Chicago, USA) launches its combined PrePaid calling and Voice Mail service. Utilizing the flexibility of the PSN, Burke offers these services in Chicago and nationally via 800/888 numbers. Burke Communications is maximizing their usage of the PSN by utilizing PriMail to provide a free voice mailbox to all of it's calling card users, a service that will create brand recognition in the competitive PrePaid calling card business. Burke Communications is leading the charge in offering advanced services while minimizing Total Cost of Ownership (TCO) by also deploying an integrated IVR menu to handle credit card activations and charges. Primal has been working closely with Burke Communications for over 6 months to ensure that the integrated service is a success, and is exactly what their subscribers want.